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We bring fractional operations expertise to growing e-commerce businesses.​​​
Let us help you navigate the operational complexity, so you can focus on scaling your brand.
The solution is not another app or another hire, it's building adaptable systems that work.

Our Services

Operations & Supply Chain Management

  • Sourcing

  • Procurement

  • Logistics

  • Customer Support

Manufacturing & Compliance

  • MRP Implementation

  • Production Coordination

  • Quality Control

  • Certification Readiness

Remote Team Building & Management

  • KPI Frameworks

  • Productivity Tools

  • Fractional Chief of Staff​

Inventory Forecasting & Demand Planning 

  • Budgeting & Financial Planning

  • Inventory Optimization

  • Cash Flow Alignment

  • Pricing Strategy

SOP Development & Implementation

  • Processes Documentation

  • System Automation​

  • AI Integrations​

Metrics &
Data Analytics

  • Reporting Standardization

  • Performance Dashboards​

  • Business Intelligence

How We Work

Our 90-day Roadmap to Operational Excellence

Free Operations Pre-Assessment 

  • Current operations overview.

  • Team structure and resources.

  • Process and workflow scope definition.

  • Tools, technology and automation needs.

  • Metrics and data review.

  • Goal alignment and prioritization

    Deliverable: 30-day Business Operations Audit Service Proposal

30-day Business Operations Audit

  • Business operations activity mapping.

  • Bottleneck and inefficiency identification.

  • Risk assessment and vulnerability analysis.

  • Systems and tools evaluation.

  • Identify opportunities for growth.

  • Team structure and capacity review

  • Evaluation of existing metrics and data collection tools.

    Deliverable: Full Audit Report with 60-day Implementation Roadmap
    Deliverable: Recorded Team Sessions & Sessions Notes

Our Client Profile

Sourcing in China

You rely on Chinese manufacturing but struggle with quality consistency, lead time variability, and supplier communication. You need better QC processes, smarter logistics coordination and stronger supplier relationships.

Annual Revenue $1M-$10M

You're past startup phase but not yet enterprise scale. Cash flow needs to be balanced with inventory investment and service levels while trying to maintain healthy margins. You need strategic planning and forecasting.

US & Canada Based

You're a North American business navigating the complexities of international sourcing: tariff impacts, landed cost optimization, pricing strategy, and supply chain risk management. 

E-commerce Businesses 

You've experienced rapid growth but now face operational bottlenecks—inventory chaos, supplier issues, or fulfillment delays. Your team is remote, and you need systematic processes that work without constant oversight.

About Us

Our Story
 

OPS Management was created from hands-on experience supporting growing businesses as their operations become more complex.
 

We’ve seen how companies can grow revenue while struggling behind the scenes: inventory becomes unreliable, suppliers harder to manage, cash gets tied up, and teams operate without clear structure. Growth doesn’t fail because of demand, it fails when operations can’t keep up.
 

We specialize in the challenges of selling physical products, including inventory planning, supply chain coordination, quality control, and the operational systems that bring clarity and control.
 

Our approach is simple: we don’t just advise, we implement. We work alongside your team to build practical solutions that solve today’s problems and support sustainable growth.

Our Vision

We bring senior operations expertise to growing e-commerce businesses. Making it accessible and affordable for the size of your business needs.​ We're building a model where fractional senior operational expertise is available as needed and delivered by an experienced, specialized and structured team

Our Values

Clarity Operational excellence is about clarity, not complexity. 

 

Impact Measurable improvements that add quantifiable value. 
 

Expertise We bring experience, not just theory.

 

Ownership You hire us for outcomes, not only documentation. We design and we implement.​​

Connectedness  We work alongside you, train as we build, and ensure knowledge stays with your team.

Our Team

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Andrea Sandi

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Standards and Certification Specialist


Over 10 Years helping businesses build operational excellence through systematic processes and measurable improvement. Expert in implementing quality management systems, creating SOPs that teams actually follow, and establishing KPI frameworks that drive results.

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Yara Bolivar

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Supply Chain Operations Specialist


10 Years of Experience in supply Chain management and optimization drawing on a strong background in Mathematics. Excels at identifying growth opportunities and optimizing operational efficiencies through simple but well designed solutions.

Our Team

Book a Free Operations Pre-assessment

Operational Team Size
Annual Revenue
Select Your Operational Pain Points:

Practical Operations,
Measurable Improvement.

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